Video transcript: Hey, what's up, guys? I'm Ryan, the owner and founder of Scalex Growth Agency. And recently, something that we did was bolt on AI voice agents for our clients as part of the services that we offer. Now, whenever I was getting started and doing this, I started doing research because what I was looking for was a platform that could manage all of these clients all in one. A platform that was seamless, a platform that had workflows and automations built into it for transcripts, for meeting summaries, for tracking. A platform that had an analytics dashboard for my clients so that they could see the performance and the usage, and a platform that handled billing all in one. And what we ended up landing on was Chat Dash. Now, when I tell you this company is a 5 out of 5 stars, 10 out of 10 review, I would recommend it to anyone who is building out AI voice agents for clients. I mean it. There are very, very few tech companies where whenever you fill out a support ticket, you actually get to talk to a real person. Now, and I know we're in the age of AI, Nobody wants to be on calls. Everyone wants an AI to handle it. But there are some things where you still need a real person. And I'm not going to say that this will happen for everyone, but the owner himself jumped on with us and helped us troubleshoot some of the issues that we were having with our build out. There are few, few companies where that will actually happen. So I am never leaving chatdash. And if you are on the fence about onboarding with ChatDash and you're considering multiple other platforms, I'm going to tell you, kiss those other platforms goodbye, purchase chatdash, become a client of theirs, and serve your clients better than any other platform possibly could. Thank you.

Video transcript: Hello, my name is Michael Pelikan. I'm the Director of Operations for a boutique BPO that provides customer support and customer experience to clients within the retail industry. Over the past nine months we have been leveraging ChatDash to provide both internal and external reporting related to our AI services. We initially were a contact center support team with live agents across the United States and we have since deployed AI voice agents as well as AI virtual chat assistants across majority of our clientele. However, the issue became our reporting through our telephony and prior ticketing systems were not able to capture the level of data and insights needed when it came to our AI interaction. Thus, we leverage ChatDash to be able to create an agent and a platform for both internal and external reporting that is unique to each one of our customers. As a bpo, this is vital as each of our clients have different expectations or needs when it comes to the type of data that they are capturing. ChatDash has given us the ability to customize and create exactly what we need as well as being able to provide feedback to fixes and improvements within the site within a matter of days. ChatDash has been a game changer for us and our clients and we're excited to continue to leverage their services in the years to come.

Video transcript: It's honestly been so long since first signing up with Chat Dash and starting to work with them that I don't actually remember what it was like before them, especially because AI has changed so much. But I definitely remember when I was first deciding to join Chat Dash, my biggest sort of hesitation was that I didn't know 100% whether my clients to actually get all this value from chatdash. I know, you know, it made my life a bit easier, but, you know, really looking to one up my service and what I could deliver to my clients. And so that was my biggest hesitation. But once I actually did sign up and I onboard my clients to chatdash especially, you know, as Habeen and the team have added more features, the biggest jump that I've seen is just increased client autonomy. And what I mean by that is there's way less back and forth between me and clients, which gives me a lot more time to actually go out and keep growing my agency because the clients feel empowered through the Chat Dash dashboard to analyze their own analytics, create new outbound campaigns if that's something they're interested in, potentially edit their agents, and it just makes it way easier for them as well. As, you know, if I have a client that potentially doesn't want all that autonomy, I have full control through the admin panel to control what they can and can't see, so that, you know, nobody gets confused if, you know, potentially an older client doesn't actually want to see the prompt or anything like that. And so that's my $0.02 on chat Dash and I definitely recommend it. And I think I've been saying this a lot. With new tools and startups, you're not just investing in what the product is right now, but you're investing in the team and how fast they can move. I think if you look back the two years that Chat Dash has been around, they've just made huge jumps in terms of what the technology can do, and I don't expect that to slow down anytime soon. So thank you.

Video transcript: Hi, my name is Rahul, I'm the founder of RJ Media, which is an AI automation agency specializing in AI voice and text AI solutions, specifically integrating them with GoHighLevel being the main CRM platform for a lot of our clients. So I've started using Chat Dash around three months or so ago. Before that, we were using their version one with a few of our other clients. But then when Habin released version two, he actually approached me and he wanted to see what get feedback essentially on the product. So I tried it out and I actually really liked it. It's a very good product in terms of being able to deploy voice agents super, super quickly. So previously we were using several different tools, right? We're using retail AI, Airtable, NH10 for workflows, and then obviously Airtable to build out the dashboards and then obviously retail to build out the voice agents and integrating that tech stack with go high level in order to automate the kind of movements in terms of within the CRM, log different calls and ultimately build a voice agent connected directly into their CRM platform. So yeah, we were using that entire tech stack and it would take us a few hours to build out a voice agent compared to when we started using Chat Dash. We realized that we can actually deploy these agents within like half an hour to 60 minutes because it was so easy to build that first initial iteration of the agent that literally just because everything is already built out within China, right? You've got your own, you know, retail is embedded inside of Chat Dash. You've got the dashboard already in there, so you've got all of the analytics and everything you need. They've also introduced their workflow tool which is basically replacing NA10, so literally replaced NA10. Airtable is built on top of retail AI, so you're still getting that same quality retail AI voice agent without sacrificing the fact that you're basically moving away from having to interact with that platform. So yeah, it was insanely good. I think before joining, of course you have your hesitations in terms of whether the platform is going to perform and actually make it easy to deliver and whether it's going to work the same as well as a retail voice AI agent would, and also whether the analytics would give you all the data you need, whether the workflow tool would actually integrate perfectly. But it did, it worked pretty well, right, because it completely replaced NA10. It had all of the core tools embedded inside of it already and then the actual analytics system is already like that's what Chat Dash specialized in previously to releasing V2. So they basically have all of the analytics in there that you could possibly need in terms of actually showing your client the ROI the agent is generating, which is ultimately what these analytics are for. And it's also for quality control. You can see all the transcripts, recordings, everything in there as well, which is pretty insane. So, yeah, it's been an insanely useful tool. And I think the biggest result is the fact that we've been able to get our first drafts for voice agents literally turned around within half an hour. It's so easy to embed with GoHighLevel as well, which is a big problem that we've had with other tools. So, like, Chat Dash has their native integration with GoHighLevel, whereas obviously retail AI doesn't natively integrate with GoHighLevel. Vapi does, but it has, you know, a bit more of its limitations. It's a lot more sort of challenging and more technical compared to retail AI, which makes it a lot easier, you know, retail AI is a lot easier to deploy these agents. So I think the biggest result has really been cutting down that deployment time. It's, you know, went from being around two to three hours to deploy a voice agent to being half an hour to get that first draft out, which has been absolutely insane. It's a pretty big game changer. So, yeah, I mean, I definitely believe that Chat Dash is a very good tool and they're definitely on the right way to building a super useful product where, you know, I can definitely see loads more agencies using this and it, you know, the performance and everything with the tool, with retail, there's no compromises there. You're still getting the same quality agents built out, which is amazing because I know there are other tools out there which allow you to build a voice agents and integrate directly with GoHighLevel. But obviously there are limitations to those tools in terms of creating good quality voice agents. So. And Obviously, you know, GoHighLevel itself has their native agents, but they're not as good at performing compared to the retail AI voice agents. So, yeah, that's kind of why I would recommend using a tool like Chat Dash because it already integrates with retail AI. And retail AI obviously has, you know, some of the best voice agents in the game. Right. So you're not compromising the quality and you're still delivering everything that you need to deliver and that you want to deliver to your clients in like a quarter of the time because everything is natively done within China. So, yeah, I would highly recommend using it, at least trying it out because I know they have a free trial which is, you know, perfect for you guys to just try it out. And yeah, I'm pretty sure that you won't be disappointed because, yeah, pretty much ticks off every single box that I'm looking for. So, yeah, hopefully this was useful and big shout out to Chadash. Love their tool and we'll definitely continue to using it. Thank you.

Video transcript: Before Chat Dash, we had a massive issue with productization, with scalability, and fortunately, now we're able to deliver for clients much faster and at that same standard of quality that before took us three weeks to deliver. Our main hesitation, I would say, was initially the price, until we saw Chad close a sale for us. So immediate return on investment, which was very encouraging. And the biggest results we've seen so far are our ability to move faster and scale our business. So thank you, Habin. Thank you, Chadash.