Wall of Love

I've been a customer of netcetera for over a decade. I'd recommend it for its professionalism and integrity quite apart from its creative skillset which is essential customer value. John

Whew, Netcetera has had to deal with a barrage of support requests from me over the last week, after my removal of a redundant service caused all sorts of knock-on effects. Happily, all are now resolved after round-the-clock assistance.

TLD transfer needed at short notice for a charity and then website / email re-direction. Can't fault the level and quality of support service received from the Netcetera team to get our online presence and messaging up and running again. A1.

TLD transfer needed at short notice for a charity and then website / email re-direction. Can't fault the level and quality of support service received from the Netcetera team to get our online presence and messaging up and running again. A1.

Have had my website hosted by Netcetera for years. Excellent service and amazingly quick to resolve any problems. March 23 Yet again, problem resolved within the hour. Very happy!

amazing service, by humans!

Fantastic service always. Have been with them for years. Any problems resolved very quickly.

I'm proud to have worked with this excellent company for over 10 years. Competitive prices on a wide range of excellent and reliable products backed by what is the best support I have experienced.

I bought a domain name for a web shop from Netcetera recently. Honestly not sure why I picked them, but possibly their interface was slightly more user friendly. I have had a number of issues since doing so, none of which are Netcetera's fault, and their online support has been superb. The only reason I am not giving 5 stars is I find their 'MyNetcetera' portal less than perfect, but it is no worse than others I have used. So really it is 4.8 stars.

Have been a customer for several years. Always professional and responsive and thorough in dealing with queries and issues.

As always . They are very good at putting things right, whenever I have an issue to solve. Highly recommend Netcetera 👌

Highly recommended, have dealt with several hosting providers trying to find one who would support the app I wished to host and these were one of the only ones who did. Customer services were very helpful and responded very quickly each time. Would most definitely recommend.

Have had my website hosted by Netcetera for years. Excellent service and amazingly quick to resolve any problems.

After having serious issue with my website, the guys at Netcetera responded immediately, within a few hours, my webite was back and running, fully rebuilt from the ground up. very happy with the support team

Excellent service throughout. Been a member for over 10 years. Thank you.

With company for over 10 years now! I run all my websites and with little issues! Tech support is super helpful! Prices are reasonable!

Very good help team. Very fast response. Team is very communicative, friendly, understanding and knowledgeable.

8pm on a Sunday night I messaged Netcetera re an issue on my Website. By 9pm it was sorted out and my Website up and running again.

Very friendly and extremely knowledgeable support team, highly recommended!

The team are helpful, attentive, do go the extra mile for all questions and its appreciated 24/7 - thank you

I have been with Netcetera for 10+ years having gone through multiple domain/server/hosting providers including better known brands however Netcetera have always been great value without hidden costs on things like domain renewals and the customer support is second to none, I have on numerous occasions contacted into the early hours receiving rapid responses and resolution, thanks

Been with Netcetera for over twelve years and would recommend them. Very responsive, helpful and knowledgeable. Dave

Ok so I am not the best in getting things first time and don't always understand. Thank god the help is brill and the response time is fast right overnight too Thanks netcetera I am glad I use you guys

Great service, very fast support and value for money!

Great service for domain names. Professional and knowledgeable chaps.

Excellent service! Netcetera are reliable and good at solving problems quickly.

I've been a client for years running various sites and have found Netcetera to be steady and dependable. Overall very helpful on the technical front. Some personnel can overestimate your technical knowledge but always help you to solve whatever query you have. I would certainly recommend them.

Been with Netcetera at least 15 years and would not consider anyone else. The customer service is outstanding and the uptime on all my domains is better than 99.9% - price is great too - no one could ever tempt me away these are the go too guys. Again a big problem for me solved in under the hour, outstanding service.

Superb co-working space and private offices. The facility is extremely secure and all business needs are met. I have been very happy with my experience of using Netcetera for my office space needs and would not hesitate to recommend them.

Prompt and helpful service, as always. Even techs need tech support!

I'm not a techy, but Netcetera are always patient, helpful and speedy when I have periodic problems with my server.

I have been using Netcetera for about 2 years now and love their service and I have had to contact support twice and had my problems sorted with in minutes. Would recommend them over other hosting companies

My company has been a customer of Netcetera for several years now. Their service and technical support has always been excellent, and I anticipate remaining a happy customer for years to come.

Helpful team and excellent service, for the past 2+ years.

As a company providing Business Continuity and Emergency Communication solutions, having a reliable hosting partner is paramount. The team at Netcetera deliver excellent service; totally focussed, highly skilled, with fast turn-round times and an attitude across the board which shows they care about our business. The attention doesn't stop once signed up - we have worked with Netcetera to implement numerous enhancements and upgrades to our resilience and security capability over the years. Regular reviews, first class suggestions and seamless integration by the Netcetera team keep us at the forefront of what technology can deliver.

Reliable hosting at a good price, and their support team is friendly, knowledgeable and quick to respond to support tickets.

Reliable and diligent hosting. I've been using them for over 20 years now.

Great customer service and very knowledgable. Always happy to help

Peter is awesome to work with. Creative, thoughtful and ambitious. Great guy.

An excellent service and a customer assistance service always available (even Saturdays and Sundays). I am very satisfied and i recommend it

From the beginning to end of our project the team at Netcetera were attentive and helpful. Once we had the first draft, no changes were too small for them and all were completed in a timely manner. We would highly recommend the Netcetera team.

Great service, value for money too.

Can you please answer your phones.

It's a Datacentre - what more can I say?

Excellent and faultless service at a great price. Would recommend to all.

Friendly competent staff, great support and service!

Stay away from these guys. I was affiliated with them and they figured out a scammy way to NOT pay me up. Basically, as soon as I requested a commision withdrawal, they marked almost half of the sales I send to the, as fraudulent, in order for me, to not be eligible for a payment request. What this has to do with you, as a consumer? Well, if they are scamming their affiliates what is stopping them to not treat you will as a customer as well?

Firstly, their online support. Laughable. I wanted to ask a question regarding RDP configuration when working with their VPS solutions. Following a fairly plainly asked question to initiate the chat, the handler responded bluntly (without any form of formalities) that they'd told me before that billing enquiries cannot be discussed on Live Chat [Edit] It appears the handler did indeed greet me! [endEdit] . Not only was my query completely unrelated to billing, but also saying "Hello" or greeting your customer in any form is a baseline requirement for customer service. Secondly, their prices are more expensive than Microsoft Azure, not to mention they have less functionality/ products on offer. Honestly, look elsewhere, that's my advice. [Edit] Also appears to be a public display of a private conversation I had with them below! Wonderful!

Website down again. Netcetera status keeps saying everthing is fine, no issues. Netcetera won't admit problems and just keep saying I should "Upgrade to a more expensive package!" Company appears to operate from home in Dorset!

Bad customer service, website and domains randomly go down with no explanation. Why do they not have back up systems in place?

My website is down on a regular basis with no warning. It was down for some hours last week and I received an alert yesterday that it was down and still down a day later. Can't reach the netcetera.co.uk website either.

Hosting centre