Hi [Name]! This review absolutely made our day. We're thrilled you loved [specific thing they praised]. Thanks for choosing us—can't wait to serve you again

Hi [Name]! Wow—thanks for calling out [Team Member]. They work hard to [task], and your note will make their week. We appreciate you

Hi [Name], I'm sorry we missed the mark on [issue]. I'd love to make this right—could you email me at [address] so we can sort it out? Thank you for giving us the chance to improve

[Name], you're right—[issue] shouldn't have happened. We're already [action you're taking]. Please DM your order # so I can follow up personally

Hi [Name]! Thank you for reviewing [product]. Your note about [feature] is gold. We've shared it with the dev team and will keep you posted on updates.

[Name], this made our whole support team smile! Thanks for trusting us and for highlighting [specific help]. Reach out anytime—we're here 24/7.

Hi [Name], thanks for the honest, balanced feedback. We're glad you liked [positive] and we're working on [area to improve]. Your insights help us get better each day

Hey [Name]! Awesome idea about [suggestion]. Our product team is exploring it right now. Appreciate you taking the time to share

Thanks for the mention, [Name]! We hear you on [issue] and are on it. DM us details so we can help ASAP. 🙏

Subject: Re: Your feedback about [topic]

Hi [Name],

Thank you for sharing your thoughts on [topic]. We're implementing [fix] and will update you by [date]. Appreciate your help in making us better.

Best,
[Your Name]

Hi [Name]! Loved working with you last week. Would you mind sharing your experience in a quick review? It helps other customers and makes a huge difference for us. Thank you

Hi [Name], just checking in—did [solution] fix the issue? Let me know if there's anything else I can do. Thanks again for your patience!