How freelancers can collect the perfect client testimonial

A great collection of client testimonials can power your marketing and sales - helping you close more client leads and hit your revenue goals. But how do you go about collecting them without frustrating clients? We asked 10 freelancers how they successfully collect testimonials. Here's what they said:

Collect testimonials when chatting with happy users

Talking with happy customers over your chatbot, Slack or Twitter DMs? Discussing a new feature or how to use your tool? Make sure that you use that time as an opportunity to collect a testimonial from them. That's how Jim from BrandBird, Richard from Coldlytics and Marie from Tally (will) do it:‌

Collect testimonials on Twitter

If fans of you, and your product, follow you on Twitter, why not post a tweet asking for a testimonial. That's what Jess Telford did! From there you can favourite them, or copy them into a document. With Senja you can even import the tweets, and display them on a Wall of Love, or as testimonial widgets across your website.‌

Ask them on the phone or in person

This one is pretty simple. Just phone your customers and ask them to send you a testimonial over email, or dictate one to you right then and there. Simple and effective. Thanks to Elliot for the tip.‌

Alternatively, if you're a freelancer or consultant running an in-person workshop or event, make sure you finish your session by asking for referrals. Private chef Chris recommends reminding people that referrals are critical to your business, before giving them a card to complete.‌

Freelancer Bronwyn also uses email, and suggests you follow up with reminders so that your customers don't forget to leave their testimonial.‌

A simple email after we finish working together, then some reminders too. Sometimes I also ask for a LinkedIn review! June 16, 2022

Collect testimonials with a structured form

Sakshi is a freelance B2B content writer who collects and shares testimonials to help her win more work. Her advice is to create a form that ensures your customers structure their testimonial well. Senja.io has a built in testimonial Collection Form that helps you guarantee the perfect testimonial every time.‌

Repurpose your testimonials across platforms

Whether you collected your testimonials on Twitter, Facebook, LinkedIn or Product Hunt, remember that you can copy and re-purpose them. Use testimonials when where you need them most - whether that's in your sales proposal, on your website, or keep yourself motivated. Senja's testimonial widgets will inspire you.‌

Win more clients with Senja 💜

New freelancers struggle to collect the social proof they need to close more leads. With these tips you should find collecting testimonials simple and rewarding. If you want a free platform to painlessly collect, manage and share your testimonials, consider Senja, it's free.