Founder of Senja
A checklist to review when picking your testimonial collection software.
Visit our testimonial collection software guide.
User-friendly interface: Is it easy to use and navigate?
Customization options: Can you customize the appearance and layout to match your brand?
Ease of set-up: How much effort is required to get started?
Integration with your website: Does it integrate easily with your existing website or do you need a developer?
Automated follow-up: Does it allow for automated follow-up with customers for testimonials?
Social media integration: Does it integrate with social media platforms like Facebook, Twitter, and LinkedIn?
Mobile compatibility: Is it accessible and user-friendly on mobile devices?
Data security: Does the software have strong data security measures in place?
Analytics and reporting: Does it provide insight into the performance of your testimonials?
NPS survey integration: Does it integrate with Net Promoter Score (NPS) surveys?
User roles and permissions: Does it allow you to set up different user roles and permissions?
Customer segmentation: Does it allow you to segment customers for targeted testimonial collection?
Multilingual support: Does it support multiple languages for international customers?
Collection method: Does it offer a variety of ways to collect testimonials (e.g. email, web form, phone call)?
Import/export capabilities: Can you import and export testimonials to and from the software?
Video testimonials: Does it support video testimonials?
Testimonial management: Does it allow for easy management of testimonials (e.g. approval, rejection, editing)?
Sharing options: Does it provide options for sharing testimonials on different platforms?
User feedback: What do other users have to say about the software? Read reviews and testimonials.
Support: Does the software have good customer support?
Pricing: Is the pricing transparent and reasonable for your needs?
Scalability: Will the software grow with your business and accommodate future needs?
Custom branding: Can you add custom branding to the software?
API access: Does the software offer API access for integration with other tools?
Future updates and features: Does the software have a track record of regular updates and new features?
